We take great satisfaction in providing excellent customer service, and we always work to make the system more efficient and streamlined for you, the gamers. While offering the quickest response possible is always our top priority, our customer care representatives handle a remarkably high amount of calls and texts. Sadly, this may result in wait periods of one to two minutes.

We kindly request your understanding during these busy times. However, please email us here at any time of day if you have not heard back from one of our CSRs after an hour of initial contact. We are always willing to assist.